Billing the Appointment to Insurance

While scheduling a visit, a patient can choose to use their insurance to pay for the appointment. In order to obtain access to this feature, a patient must be dtc_insurance_enabled (See the patient profile).

To add an insurance payer, a patient must be eligible for telemedicine visits. Then, pass the authorize_insurance flag to check for cost with insurance. The authorize_insurance flag, along with the customer_insurance_id, must also be used when creating the appointment to indicate that the patient would like to bill the insurance matching the customer_insurance_id for the appointment.